Digital White Papers

Professional Services: Building Relationships

publication of the International Legal Technology Association

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ILTA WHITE PAPER: JUNE 2015 WWW.ILTANET.ORG 11 About the Author Mike Barry is the Executive Vice President of Strategy and Product at Aderant. Mike has 25 years of experience in software research and development. His extensive work with Microsoft technology gives Aderant clients the solutions they need to run their businesses more profitably and meet the changing needs of the professional services industry. Contact him at The business ran for decades on the same model, with few coherent strategies for growth, marketing or pricing. Executives were asked to wear many hats in their enterprises, including professional expertise, sales, marketing, human resources and management. Customer demand never wavered and profits continued to grow at a healthy pace. Technology: Changing the Attorney-Client Relationship for the Better! Several years ago, an article in the ABA's Law Practice Today asked us to imagine a global industry managed by "part-time leaders with minimal business training."

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