Issue link: https://epubs.iltanet.org/i/50188
"Most learning happens when people are applying what they know to the real work." knowledge, ideas and real-world experiences around improved processes and best practices. CURRENT LEARNING IN LAW FIRMS In most law firm training departments today, the majority of the time, money and energy is focused on training events such as ongoing, new-hire and rollout technology training classes. These formal learning events are instructor-designed, instructor-led and content-driven. There is also an increasing amount of time and money spent on content that can be consumed by learners on their own time. E-learning, podcasts and video training fall into this category. The content is still instructor-designed and content-driven. The legal industry leads many other industries in the quantity and quality of technology learning activities it provides. Yet frustrated and discouraged law firm trainers frequently express that users do not participate in learning events. Making the 28 Tech Potpourri ILTA White Paper training events mandatory is often the way that firms guarantee any level of participation. Here's a question to consider, however: If people are not attending classes or consuming e-learning, does that mean they are not learning? WHEN LEARNING HAPPENS Most learning happens when people are applying what they know to the real work. Think about the five instances in which learning is needed, as outlined in ILTA's June 2011 edition of in the article, "When Knowledge Is the Differentiator." These include: • When something is new; • When something has changed; • When you are trying to apply what you have learned and you forget; Peer to Peer