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JOHN A. MERCHANT, CPA, CFE is a Principal in the Bethesda, Maryland office of Bond Beebe, Accountants & Advisors. With over 30 years of public accounting experience, John's primary responsibilities encompass overseeing, reviewing and performing quality control of audit engagements for a variety of organizations, with an emphasis on forensic auditing. John is a member of the Association of Certified Fraud Examiners (ACFE) and the chairman of Bond Beebe's Audit Department. He can be reached at merchant@bbcpa.com. ROGER MIDDLEBROOK is the Technical Director of Kutana, Ltd., a software house specializing in office automation and printing solutions. Roger has spent more than 25 years in IT for law firms, beginning with Linklaters and evolving into a role as an IT consultant, where he focused on office automation for some of the foremost U.K./U.S.-based law firms. He can be reached at roger.middlebrook@kutana.co.uk. AYELETTE ROBINSON is the Director of Knowledge Technology and Knowledge Management Counsel at Littler Mendelson P.C., where she is responsible for the design, development and implementation of the firm's technology-based knowledge management systems. Ayelette works closely with cross-functional teams, leveraging her experience practicing law and her understanding of technology inside and outside the legal industry to assess firmwide knowledge needs and oversee the analysis and maintenance of firmwide practice resources. She can be reached at ayrobinson@littler.com. ABOUT ILTA Providing technology solutions to law firms and legal departments gets more complex every day. Connecting with your peers to exchange ideas with those who have "been there done that" has never been more valuable. For over three decades, the International Legal Technology Association has led the way in sharing knowledge and experience for those faced with challenges in their firms and legal departments. ILTA members include firms of all sizes and all areas of practice, all sharing a common need to have access to the latest information about products and support services that impact the legal profession. STATEMENT OF PURPOSE ILTA is the premier peer networking organization, providing information to members to maximize the value of technology in support of the legal profession. NEAL VORA is the head of IntApp's Integration Practice Group, where he focuses on designing and delivering solutions that streamline law firm IT and business operations. His specialties include enterprise integration architecture systems and methodologies. Neal's project experience spans from tactical IT projects, including automation of user on-boarding and new business intake processes, to strategic undertakings, including implementing information governance and master data management solutions. He can be reached at Neal.Vora@intapp.com. DISCLAIMER This report is designed for use as a general guide and is not intended to serve as a recommendation or to replace the advice of experienced professionals. If expert assistance is desired, the services of a competent professional should be sought. Neither ILTA nor any author or contributor shall have liability for any person's reliance on the content of or any errors or omissions in this publication. RAFAEL ZENTENO is a Solutions Consultant with IntApp's Integration Practice Group, where he focuses on assessing emerging technologies and working with clients to develop information management solutions. Prior to joining IntApp, Rafael was with Kilpatrick Townsend LLP, where he served as a Database Administrator and New Business Intake Supervisor. While working at Kilpatrick, Rafael executed projects to integrate finance and identity management software systems, build project-based budget forecasting software, develop a Web-based new business intake system and build a custom intranet solution. He can be reached at Rafael.Zenteno@intapp.com. COPYRIGHT NOTICE Copyright © ILTA 2011. All rights reserved. Printed in the United States of America. No part of this report may be reproduced in any manner or medium whatsoever without the prior written permission of ILTA. Published by ILTA c/o Editor, 9701 Brodie Lane, Suite 200, Austin, Texas 78748. www.iltanet.org Tech Potpourri 61

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