You've likely heard the aphorism "It's not what you know; it's who you know."
That old adage's ring of truth is louder than ever. Competence, expertise and experience matter,
but in modern times, nothing aids career advancement better than having the right professional
connections. Building a solid professional network, showcasing your achievements and talents
in highly connected spaces, and leveraging technology and tactics to promote your worth are all
critically important to a successful career.
This issue of our magazine touches on all of the above. (But wait, there's more!) We're
creating an untethered workforce and plugging into connections in a whole new way. Besides
great advice around managing your personal brand in the social media, our contributors
talk about all things "connection-related": moving to a Lync voice system, cloud-based case
management, leveraging social portals to connect with clients, process mapping for improved
collaboration, "security as a service" to defend against social engineering attacks and much
more. You're sure to make a solid connection or two as you dive into the great content.
As we start a new year, it's comforting to know that professional connections are never far
away at ILTA. Many thanks to our contributors whose willingness to share their experiences on
this expansive topic is greatly appreciated. Tell a friend about ILTA!
Randi Mayes
Executive Director
randi@iltanet.org
FROM THE DIRECTOR
PUBLICATIONS
Randi Mayes
Editor-In-Chief
randi@iltanet.org
Kristy Cole
Communications Specialist
kristy@iltanet.org
Kendall Lazorchak
Creative Design Specialist
kendall@iltanet.org
Julia Muchard
Graphic Designer
julia@iltanet.org
ADMINISTRATIVE
Randi Mayes
Executive Director
randi@iltanet.org
Cristin Gaffney
Accounting Administrator
cristin@iltanet.org
Kenny Pettitte
Administrative Assistant
kenny@iltanet.org
IT AND ONLINE SERVICES
Clay Gibney
IT Director
clay@iltanet.org
Jeanne Martinez
Online Services Administrator
jeanne@iltanet.org
Philip Graybeal
Senior Systems Analyst
philip@iltanet.org
PROGRAMMING AND VENDOR RELATIONS
Peggy Wechsler
Program Director
peggy@iltanet.org
Deb Himsel
Program Manager - Core Education
deb@iltanet.org
TJ Johnson
Program Manager - Conferences
tj@iltanet.org
Gaynor Senyszyn
Conference Coordinator
gaynor@iltanet.org
Judy Couvillion
Conference Coordinator
judy@iltanet.org
Kristy Costello
Peer Group Coordinator
kristina@iltanet.org
Jill Dietz
Regional Coordinator
jill@iltanet.org
Gail Persichilli
Programming Coordinator
gail@iltanet.org
Ken Hansen
Vendor Coordinator
ken@iltanet.org
Lisa Noll
Administrative Assistant
lisa@iltanet.org
ILTA STAFF
WWW.ILTANET.ORG 5
