Peer to Peer Magazine

Winter 2014

The quarterly publication of the International Legal Technology Association

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Page 44 of 75

PEER TO PEER: THE QUARTERLY MAGA ZINE OF ILTA 46 FEATURES I See, You See, We All See with UC A partner is about to walk into a client meeting regarding a customer satisfaction issue, and she needs a status update. She pulls up an app on her iPhone that shows the status of the firm's employees; her paralegal is online. The partner IMs the paralegal and asks her to provide the latest from the case file. The partner quickly has the information that can resolve the client's concern. Immediately after she exits the meeting, the lead attorney calls, as he could see on his desktop app that the partner's status changed. They discuss next steps.

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