Issue link: https://epubs.iltanet.org/i/43390
GEORGE TZIAHANAS AUTONOMY I 12 The Social Side of Information Governance n just a few years, social media has gone from an up-and-coming experiment in new ways to interact and connect to a mainstream channel that a variety of businesses use to engage with clients, partners and vendors. While early business adoption has largely been pursued by consumer- focused companies, this trend is shifting as social media becomes more accepted and widely used. The nature of communication between employees, clients and counterparties continues to evolve. Corporations are engaging people through every Corporate Law Departments ILTA White Paper social media channel, using smartphones and tablets more frequently and interacting as they never have before. In fact, IT research and advisory firm Gartner predicts that by 2014, social networking services will replace email for interpersonal business communications for 20 percent of business users. For many regulated entities, the implications of social media are obvious: these new channels introduce new legal and compliance challenges. To the extent employees are engaging over social media channels to conduct business, obligations