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About the Author
Milena Higgins, Director of Litigation Knowledge Management at Fish & Richardson P.C.,
is a legal professional who is passionate about people and technology. In her current
role, she drives business process improvements and litigation transformation efforts to
increase efficiency and productivity. Milena collaborates with many different groups at
the firm to help collect and disseminate knowledge. She enjoys combining her experience
in patent litigation, science and management of technology to find new ways to provide
better value, efficiency and service to clients. Contact Milena at higgins@fr.com.
The Agile
Litigator's
Manifesto
Better, Cheaper, Faster
Knowledge management professionals
are often involved with business process
improvement efforts in law firms. Legal
work is 100 percent knowledge work (we
don't make widgets), so it makes sense KM
professionals are involved in improving
business processes.
