The quarterly publication of the International Legal Technology Association
Issue link: https://epubs.iltanet.org/i/34686
BEST PRACTICES Good performance support means having an appropriate learning asset in the right context available to the learner during his moment of need. The following table lists possible learning assets and how and when to recommend using each asset. Explanation of Terms • Synchronous Learning: learning in real time with an expert or instructor • Asynchronous Learning: learning on one’s own time • Instructor-Driven: produced or developed by an instructor • Learner-Driven: produced or developed by learners • Adaptability: how quickly the asset can be adapted to incorporate new or changing information • Moment of Need: corresponding to the five moments previously explained Learning Asset Blogs Explanation Produced by Peers or SMEs Coaching/Mentoring One-on-one guided learning Business analysts or Consultants E-Learning FAQs Instructor-led (ILT) Job Aids Learning Portals & Social Networks Microblogs Online Chats Peer Experts Recorded Webinars and Podcasts Virtual Worlds and Games Wikis performance consultants who prescribe tools, skills and processes Online tutorials Frequently asked questions list Classroom or virtual classroom Documented processes and how-to’s Online learning community for collaboration and sharing Like Twitter, may be used for very short announcements and tips On-demand live help Designated peers as experts or SMEs Recordings of training events Reference Materials Quick reference guides Augmented realities or games Open-sourced content from learners 20 www.iltanet.org Peer to Peer Synchronous/ Asynchronous Asynchronous Synchronous Synchronous Asynchronous Asynchronous Synchronous Asynchronous Asynchronous Asynchronous Synchronous Synchronous Asynchronous Asynchronous Asynchronous Asynchronous Instructor-/ Learner- Driven Either Either Instructor Instructor Either Instructor Either Both Either Instructor Learner Either Instructor Instructor Learner Adaptability Rapid to adapt Adapt in real time Slower to adapt Slower to adapt Slower to adapt Slower to adapt Slower to adapt Adapt in real time Adapt in real time Adapt in real time Adapt in real time Slower to adapt Slower to adapt Slower to adapt Rapid to adapt Moment of Need More, Apply All New, Change, More More, Apply New, Solve New, More Change, Apply Change, More, Apply, Solve Change, Apply, Solve Apply, Solve All More, Apply Apply New, Change, More More, Apply