Issue link: https://epubs.iltanet.org/i/34417
ILTA’S 2010 KNOWLEDGE MANAGEMENT SURVEY Which systems, processes and resources does your firm have, and what is KM’s role? (<50 attorneys) Firm size: <50 attorneys Document management system (DMS) Matter-centric DMS Records management system Conflicts process Enterprise-wide search Intranet or portal Extranets On-line new business intake CRM system ERM system Deal lists Matter pages on Intranet Competitive intelligence Legal research Models/precendents collection Document assembly Expertise location Experience management After-action reviews Concept-based search Fee Estimate tools Tools to support fixed-price offerings Project/Matter planning tools Web 2.0 collaboration tools Other Have it and KM is fully responsible 5 4 4 2 0 3 2 1 1 1 3 2 1 5 2 3 1 0 1 0 0 2 2 3 1 24% 19% 19% 10% 0% 14% 10% 5% 5% 5% 14% 10% 5% 24% 10% 14% 5% 0% 5% 0% 0% 10% 10% 14% 5% Have it and KM has shared responsibility 6 4 4 5 0 8 2 1 4 1 3 2 1 4 6 7 2 2 0 1 2 2 2 4 4 29% 19% 19% 24% 0% 38% 10% 5% 19% 5% 14% 10% 5% 19% 29% 33% 10% 10% 0% 5% 10% 10% 10% 19% 19% Have it but KM has no responsibility 4 4 8 9 2 5 6 4 4 2 7 5 1 3 2 5 2 0 3 0 2 3 3 2 2 19% 19% 38% 43% 10% 24% 29% 19% 19% 10% 33% 24% 5% 14% 10% 24% 10% 0% 14% 0% 10% 14% 14% 10% 10% Don’t have it 5 8 4 4 18 4 10 14 11 16 7 11 17 9 10 6 15 18 17 19 16 13 13 12 13 24% 38% 19% 19% 86% 19% 48% 67% 52% 76% 33% 52% 81% 43% 48% 29% 71% 86% 81% 90% 76% 62% 62% 57% 62% www.iltanet.org Knowledge Management 17