Issue link: https://epubs.iltanet.org/i/34417
Which systems, processes and resources does your firm have, and what is KM’s role? (51-250 attorneys) Firm size: 51-250 attorneys Document management system (DMS) Matter-centric DMS Records management system Conflicts process Enterprise-wide search Intranet or portal Extranets On-line new business intake CRM system ERM system Deal lists Matter pages on Intranet Competitive intelligence Legal research Models/precendents collection Document assembly Expertise location Experience management After-action reviews Concept-based search Fee Estimate tools Tools to support fixed-price offerings Project/Matter planning tools Web 2.0 collaboration tools Other 18 Knowledge Management ILTA White Paper Have it and KM is fully responsible 4 7 4 0 4 8 2 1 4 1 2 2 4 10 15 4 3 2 1 3 1 1 1 6 9 10% 18% 10% 0% 10% 20% 5% 3% 10% 3% 5% 5% 10% 25% 38% 10% 8% 5% 3% 8% 3% 3% 3% 15% 23% Have it and KM has shared responsibility 16 9 5 5 3 15 10 3 3 2 4 8 2 5 7 7 3 0 2 4 1 1 2 7 5 40% 23% 13% 13% 8% 38% 25% 8% 8% 5% 10% 20% 5% 13% 18% 18% 8% 0% 5% 10% 3% 3% 5% 18% 13% Have it but KM has no responsibility 14 11 20 24 3 9 11 7 17 10 9 5 10 13 5 8 7 7 7 1 4 4 10 7 1 35% 28% 50% 60% 8% 23% 28% 18% 43% 25% 23% 13% 25% 33% 13% 20% 18% 18% 18% 3% 10% 10% 25% 18% 3% Don’t have it 5 5 5 4 22 2 9 21 9 19 17 17 16 5 5 12 19 23 22 24 26 26 18 13 16 13% 13% 13% 10% 55% 5% 23% 53% 23% 48% 43% 43% 40% 13% 13% 30% 48% 58% 55% 60% 65% 65% 45% 33% 40%