Selecting the Right Web Conferencing Service
by Carolyn Bradfield
options available and users who can be resistant to adopting new technology, selecting a Web conferencing service that’s easy to use, affordable and supportable can be a daunting task. Although it is tempting to simply compare Web
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conferencing services by looking at their available feature sets, there are some key decisions that will filter your choices and increase the satisfaction and adoption levels of Web conferencing at your firm.
GET PAST THE FIREWALL Marketing departments in a law firm use Web conferencing to
highlight the expertise of their attorneys, offer CLE classes and 88 www.iltanet.org Peer to Peer
eb conferencing has become a widely accepted technology in most businesses, yet many law firms find themselves late to introduce online meetings and webinars to their user community. With a wide variety of
hold virtual events. Any Web conferencing service that requires a download to attend the event will limit the ability for certain participants to join because of firewall restrictions. Select a Web conferencing service without a required participant download to minimize this issue.
WORKS WITH MAC OR PC Although Macs are not the most prevalent technology in firms,
many marketing departments use them. Select a service that will work with a Mac or PC so any call leader or participant can access Web conferencing.
INTEGRATE WITH AUDIO Many audio conferencing vendors integrate with market-
leading Web services versus offering their own in-house Web conferencing technology. Web and audio integration
