MARK YOUR
CALENDAR
ILTA
SharePoint
Symposium 2014
Westin Lombard, Chicagoland
sharepoint.iltanet.org
JUNE 10-11
Westin Lombard, Chicagoland
legalsecsummit.iltanet.org
JUNE 11-12
C-Suite
Summit
2014
Westin
Lombard,
Chicagoland
csuitesummit.org
JUNE
13
Gaylord
Opryland,
Nashville
conference.iltanet.org
AUGUST
17-21
These events are now open for registration!
Check out their websites for program details.
Visit the meetings page at iltanet.org to see the networking and educational
opportunities we are bringing to your area and online. Check back often, as
we are always adding new meetings, seminars and webinars.
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P2P back cover ad.pdf 1 2/19/14 9:41 AM
34 The End Of Ignorange:
Lawyers Using Technology
To Serve Clients and Stay
Profitable
38 Legal Project Management
Innovation Changes Client
Service Delivery
40 Enjoy the Silence: Great
Customer Service Through
Active Listening
44 New Approaches To
Supporting Lawyer Efficiency
52 Enterprise Social Networks
Drive Customer and Employee
Satisfaction
56 Upskill To Get Uphill:
Technology Adoption for a
Competitive Edge
60 Enhancing User Support and
Client Service with ISO 27001
Certification and ITIL
FE ATURES
