The quarterly publication of the International Legal Technology Association
Issue link: https://epubs.iltanet.org/i/271291
WWW.ILTANET.ORG 77 Crossword 1. Slowdowns that will frustrate clients 4. Vital step after hiring any customer service personnel 11. Alternative ___ Arrangements 12. AKA full disclosure 14. William, for short 15. Request information 16. Augusta's state 17. Problem that has to be professionally addressed 19. It provides an overview of cases and deadlines and costs 21. Detroit locale 22. Spreadsheet type 25. Companies that became obsolete due to failure to adapt to changing circumstances 29. It was all the rage before texting 31. Skilled 35. ___ (careless) handling of client requests is a no-no 36. "Shine a Little Love" rock grp. 37. Room, for short 39. "The Good Wife" masterstroke, perhaps 40. Skill in eliminating wasted time and effort in conducting business for a client 43. Back again (to and ___ ) 44. Basics of professional conduct for lawyers (3 words) 45. College email ending 47. Comes to view 48. Consumer (2 words) 1. Containing all needed information 2. Snowden revelations 3. Agreement word 5. Snags a new client, perhaps (2 words) 6. Company abbreviation 7. Providing that 8. More innovative 9. Valuable employee, a real diamond! 10. Honest and straight 13. An Internet feed 16. Handbook for conduct and processes 18. Purpose 20. Degrees to take before criminal law degrees 23. Send around 24. Long sentence 26. Third in the family 27. Hold title to 28. That's the _____ thousand dollar question! 30. You earn a customer's goodwill by going the extra ____ 32. These money storage facilities will expand only through excellent customer service 33. One who may need an immigration lawyer 34. Didn't take seriously 38. Insignificant 39. Partner of desist 41. Butts in 42. Lasting a while 46. Germany's Internet symbol Crossword by Myles Mellor ACROSS DOWN