with technology adoption profiles. The survey asked respondents to characterize how quickly their firm adopts new technology in one of five categories: • Type A – Leading edge • Type B – Mainstream • Type C – Conservative • Type D – Rarely, if ever • Type E – Only if the firm is doing very well
Would you expect to see a distinct connection
between IT staff ratio and technology adoption profile? We did. And we were surprised by the results. We expected the number of IT staff per user to be highest for Type A firms, slightly lower for Type Bs and so forth, with Type Es having the fewest IT staff per user. That turned out not to be the case:
How quickly does your firm adopt new technology? Type
Small (150 or fewer users)
A - Leading edge B - Mainstream C - Conservative D - Rarely, if ever
E - Only if the firm is doing very well Medium (151 to 250 users)
A - Leading edge B - Mainstream C - Conservative D - Rarely, if ever
E - Only if the firm is doing very well Large (251 to 500 users)
A - Leading edge B - Mainstream C - Conservative D - Rarely, if ever
E - Only if the firm is doing very well Very Large (501 or more users)
A - Leading edge B - Mainstream C - Conservative D - Rarely, if ever
E - Only if the firm is doing very well Type
A - Leading edge B - Mainstream C - Conservative D - Rarely, if ever
E - Only if the firm is doing very well 6 2010 IT Staffing Survey www.iltanet.org
Median Ratios Overall 31.00
31.80 38.65 42.25 25.60
Ratio Average IT Staff per User 30.4
37.1 38.1 52.8 36.7
51.2 31.6 43.6 57.5 23.6
31.6 32
35.4 31.7 0
20.2 22.8 39.2 0
27.6
Average Ratios Overall 33.35
30.88 39.08 47.33 29.30
