P2P

PeerToPeer_Spring_2026

Peer to Peer: ILTA's Quarterly Magazine

Issue link: https://epubs.iltanet.org/i/1544492

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P E E R T O P E E R M A G A Z I N E ยท S P R I N G 2 0 2 6 103 SHAREPOINT INTEGRATION FOR FIRM KNOWLEDGE SharePoint houses much of the firm's institutional knowledge, like policies, procedural manuals, templates, and administrative guidelines. PC Chat integrates directly with SharePoint to make this content accessible through natural language, eliminating the need for manual folder navigation. An Azure Function App monitors SharePoint repositories for new or updated documents and triggers a Kernel Memory processing workflow on a schedule or via event. This ensures PC Chat's knowledge base stays synchronized with the latest versions of firm documents. Each document is chunked, embedded, and stored in the vector database with metadata that reflects organizational attributes such as modification dates, approval status, and document category. When a user asks about firm policies such as holidays, expense reimbursement, vacation proce- dures, etc. Semantic Kernel iden- tifies the intent, activates the firm manual plugin, and retrieves the most authoritative and relevant content from the vector database. The system is trained to recognize natural language variations and colloquial phrasing, so users can ask questions as they would of a colleague.

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