P2P

P E E R T O P E E R M A G A Z I N E · F A L L 2 0 2 5 17 Innovation Leadership • Diffusion of Innovation – Innovation spreads through social groups, led by curious, influential early adopters. Law firms can drive practice innovation by empowering lawyers to embrace change. • Empathy, EQ, and Early Adoption – At their core, lawyers are counselors, and the value they bring lies in judgment, persuasion, empathy, and trust— qualities AI cannot replicate. Recognizing this helps lawyers overcome skepticism, as their fundamental role remains the same, whether assisted by GenAI or not. We did find that some participants hoped that our program would clearly define and teach a prescribed set of use cases. The reality of GenAI is that there are unlimited possibilities. No static list could capture them all, and we cannot expect lawyers to remember them all. Instead, the Legal Ethics • Candor • Client Consent • Collaboration • Communication • Competence • Confidentiality Process • Process Mapping – Identify workflow steps where AI can add value and improve efficiency. • Prompt Engineering Skills – Craft and refine prompts to get accurate, actionable AI outputs. GenAI Leadership • Practice client and attorney conversations. • Catalogue and publish use cases and best practices. • Competency Trust - We will begin to rely on tools or teammates once we establish trust in them. • Invest time to test against what we know. goal is to equip participants with the knowledge and confidence to develop their own use cases within the safety of the program and then apply those use cases to their practice. When lawyers create their own use cases, they take ownership of reinventing their process and gain agency. This builds the confidence to keep experimenting and finding the next best application. We often reminded them: in this program, you are both the student and the teacher. This framework translates powerfully to our role as lawyers, where we must study our clients' business needs, identify the risks, and then take on the role that that GenAI cannot - that of reliable, trusted, wise counselor. EQUIPPING YOU WITH TIPS AND BEST PRACTICES • Start small. Small, consecutive cohorts are ideal. This allowed us to collect meaningful feedback, keep individuals accountable, and be nimble with materials as the cohort evolved. • Repetition. Weekly sessions keep concepts at the forefront of your mind, transforming learning into lasting behavioral change. • A sandbox is key. You must have a secure place for lawyers to practice these skills; otherwise, they will never take hold.

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