P2P

60 development. For workplace leaders, this is a strategic pivot. Offices are no longer just physical assets; they are collaboration hubs designed to foster mentorship, teamwork, attorney well-being, and stronger client outcomes. Technology is another differentiator. In 2023, most firms had not yet adopted workplace management tools to support hybrid work. Today, over 50% of firms report using at least one dedicated system, and nearly 27% have adopted new platforms within the past two years. This marks a shift toward operational maturity—especially for firms using tools that integrate seat booking, visitor coordination, and space analytics into a single platform—providing leaders with the data and analytics they need to design strategy, not just space. Even more revealing is what drives attendance. The survey shows that firms continue to rely on incentive-based strategies, such as in-office events and team- driven schedules, rather than punitive mandates. This supports broader market observations: firms that link presence to purpose—through mentoring, client interaction, or shared rituals—are more successful in sustaining in-office momentum. Taken together, the 2025 survey illustrates a legal workplace that is more agile, more technology-enabled, and increasingly tailored to human behavior. But it also highlights a persistent gap: flexibility without structure can lead to underutilization, inefficiency, and confusion. That is where data—and platforms like Maptician—play a defining role. WHAT HAS CHANGED SINCE 2023? The transformation becomes even clearer when we compare 2025 to the 2023 Maptician Attorney Engagement Report. In 2023, the industry was still in a state of limbo: many firms had implemented hybrid policies, but few had invested in the tools or processes needed to support them. In 2023, just 51.9% of seats were hoteling, and 46.1% were permanent or assigned. Utilization rates told a stark story: firms with permanent seating saw average occupancy rates of 57.8%, while hoteling-based offices averaged only 23.7%. Technology adoption was limited, with 60% of firms reporting no new workplace tech, and Microsoft Outlook being the most commonly cited tool for managing workplace coordination. By contrast, 2025 reveals a more structured, strategic environment. Firms have increased flexible seating, expanded collaboration zones, and embraced workplace management tools. While utilization rates have not been formally measured across the whole 2025 survey cohort, anecdotal and national trend data suggest that law firm occupancy rates have risen but still fall short of pre- pandemic levels—with averages clustering in the 55–60% range, and peaking mid-week (https://www.thomsonreuters.com/en-us/ posts/legal/state-of-the-us-legal-market-2025/).

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