P2P

26 appreciation, care, or compassion. • Step 3: Radiate that renewing feeling to yourself and others. For those who might cast a wary eye on the above, keep in mind that science supports the process. There is also a very real, business- related reason to embrace it. Consistent practice of the technique can help others to become more coherent, which benefits the individual, the team, the organization, customers, and partners. Of course, the Heart Lock-In ® Technique is not the only tool that legal professionals can use to harness neuroscience and create more resilient teams. Throughout the workweek, create a No Meeting zone— block time for deep work and recovery. Also, consider ending the week with a five- minute celebration of wins. Focusing attention on the positive is a great way to create a state of brain coherence that optimizes performance. Regular team check-ins can help reduce stress and create space for structured updates. During these meetings, make a deliberate effort to create a safe space – a brief haven from the stress that may be present elsewhere in the workday. Encourage open communication, show empathy, and ensure everyone feels heard and respected. Make a point of spending some time talking about things that are not related to work. These are just a few of the tools that legal teams can grab from the toolbox if they want to harness neuroscience to create more resilient teams. By utilizing these practical tools, legal professionals can foster a happier, healthier, and more productive work environment, transforming workplace well-being into a competitive advantage that drives actual results. NATALIE ALESI is Global Senior Director of Customer Success at iManage. She has 20+ years of legal and technology experience in both customer-facing and senior leadership roles. She specializes in building and executing customer success initiatives.

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