P2P

70 P E E R T O P E E R : I L T A ' S Q U A R T E R L Y M A G A Z I N E | F A L L 2 0 2 3 Number 1 thing they are waiting to hear about from this year's tech survey: • 43% of them said they wanted to hear about emerging technologies that came from the survey • 25% said they wanted to hear about trends in AI • 20% focused on cloud adoption levels • 11% were looking for Suppliers/Brands in use for specific tech. The vast majority of IT leaders along with everyone in their firms, are dealing with strategy and budgets for 2024. The survey results definitely help with all of that. The Executive Summary of the survey will be published shortly and the full survey results with all the charts and info based on firm size will be available to the firms who participated in the survey at the end of September. Just a few highlights from the survey: • Many firms are investigation Generative AI but few have policies around that investigation • The software not in the cloud or not being moved this year has fallen steeply across all firm sizes • Small firms outsource Network/Infrastructure and O/S Patch Management, while large firms are outsourcing Help Desk/ Service Desk, Printer Management and Software Development • Many more firms are using Mobile Time Entry & Time Capture software, and developing Attorney Dashboards • More enterprise software systems are being purchased: Workday, ServiceNow and Salesforce There was so much more at ILTACON and so much that will continue from the sessions and conversations at the conference. There are articles I have and will read, I have a list of people to follow-up with on a variety of topics, and a tight list of sessions to review the recordings from. I know there will be ILTA podcasts and webinars to absorb. And there will be ideas for sessions for next year and questions to add to next year's tech survey. It's the circle of life for the ILTAverse. And it's EVERYTHING!! ILTA M E M B E R R E S O U R C E S D O W N L O A D T H E S U M M A R Y FREE Executive Summary NOW AVAILABLE! The 2023 survey reports the input of 532 firms representing over 155,000 attorneys and approximately 311,000 total users. ILTA's 2023 Technology Survey E X EC U T I V E S U M M A R Y SEPTEMBER 2023 S P O N S O R E D B Y :

• Cover