Peer to Peer: ILTA's Quarterly Magazine
Issue link: https://epubs.iltanet.org/i/1508143
30 P E E R T O P E E R : I L T A ' S Q U A R T E R L Y M A G A Z I N E | F A L L 2 0 2 3 results, firm precedent and client data must be embedded into the AI prompt. However, legal firms and departments need to be aware of the privacy and security considerations that come with exposing this proprietary material and confidential data to an AI model. Is it safe to share the context of your sensitive documents and data – or your clients' data – to take advantage of these capabilities? Will that data be retained, and for how long? And will this data be used to train the LLM, dissipating your unique advantages to competitors and compromising confidentiality? Implementing AI responsibly With legal firms being under pressure to think about how to implement and use AI, it is imperative that security doesn't fall through the cracks. While leveraging chatbots like ChatGPT to generate content is easy, integrating advanced LLM AI content generation into actual legal workflows at scale and in a secure and compliant way is something many vendors are still struggling to achieve. A great way to maximize the power of LLM AI is to integrate it with the secure document management system (DMS) that already houses the confidential content firms and departments maintain and provides the requisite encryption, access controls, data loss prevention features, security analytics, and ethical walls firms and departments rely on. This will give legal organisations the ability to work with the entire corpus, conform it to their security and compliance regimes, and integrate it seamlessly with the workflows and productivity tools that lawyers use every day. This is an exciting time for the legal sector to embrace generative AI. However, it must be done responsibly. Instead of diving in at the deep end, legal organisations must take a measured approach to ensure it can meet their – and their clients' – needs, while also ensuring there is control over how company and client data is used. Those who follow the right approach, one which combines AI by combining continuous innovation with a true commitment to security, will come out on top. ILTA F E A T U R E S Jill Schornack is the Vice President of Product at NetDocuments, bringing 20 years of expertise in guiding law firms and corporate legal departments through the evolutions of technology. At NetDocuments, Jill is passionate about innovation and leads the team in delivering new capabilities that keep customers ahead of the cur ve to drive better business outcomes. Outside of work, you can find Jill enjoying family time and hockey. Back with the final episode of the fun and interactive Publications podcast, Hopscast, we head down to Florida and then back North to Vermont to hang out with a Hopscast OG and look back at legal tech, forward to Gen AI, and then down the legal tech highway. Join us for one more toast to #legaltech! T U N E I N N O W ! ONE MORE TIME!