P2P

winter22

Peer to Peer: ILTA's Quarterly Magazine

Issue link: https://epubs.iltanet.org/i/1489228

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31 I L T A N E T . O R G the overall process. This can be expensive and very inefficient for the overall legal team. • Too much Focus on the Competition: Looking to first movers can sometimes be a positive step. However, relying solely on this to decide can lead a team to purchase the wrong tool, staff the wrong team and implement within a completely different business model, context, or culture. Making Sense from the Nonsense: A Framework for Success Let's talk more about the method of looking for Common and Uncommon Sense and trying to minimize the focus on Common and Uncommon Nonsense. What is the difference between Uncommon Nonsense and Common Nonsense? What makes Uncommon Sense better or worse than Common Sense? Figure 1 summarizes each of these elements in turn. Figure 1: Plotting common sense and nonsense Uncommon Nonsense is when a company allows their individual idiosyncrasies to stop them from changing. Leaning into culture is a positive; however, using "culture fit" to prohibit long term improvement or "culture add" will leave the company stagnant and primed for competitors to accelerate past it quickly. Here are a few examples of Uncommon Nonsense: • Doing everything outside of a Contract Lifecycle Management (CLM) solution, only to interact with it to upload the final version of the contract during the last mile. • Not taking advantage of the Cloud to support efficient ways of working and a sustainable technology infrastructure. Common Nonsense is when a company relies too heavily on competitors' decisions. This prevents critical, innovative thinking for the culture and company. Examples of Common Nonsense include: • Relying on social proof before agreeing on a course of action: "which other [law firms / law departments / organizations] have done this before? If everyone must be doing it, will it provide competitive advantage? • Focusing more on the features of new solutions (adding fuel) and less on how those solutions will reduce barriers (frictions and pain points). • Too many point solutions, with a lack of synergies and connectivity between them. • Technology implementations without any adoption strategy. Without a focus on the people side of

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