P2P

73 I L T A N E T . O R G tool, and then you'd also have to go to the Outlook calendar invite and key in the room information. There was no real integration. So that was kind of one of the drivers for us saying: Let us find a new tool, says Lucas Schnoebelen. Shook actually met AskCody for the first time at an ILTA conference. We met with the AskCody team and had been on a webinar as well before the conference. So, we knew that we were to be looking for a solution, and I also wanted to meet the people face-to-face, get to know them, understand the resolution compared to our needs, and get a more in-depth demo of what vendors like AskCody offered, Lucas Schnoebelen remembers. Same experience across offices Many meetings used to happen at the company headquarters. Therefore, many of the best facilities including cameras, whiteboards, catering, etc. were located there. But in the grander scheme of things, Shook wanted the future experience to be the same across all offices. And AskCody allows Shook to do just that. As an employee, you can easily see what resources are available in different locations. You might also know which attorneys prefer specific rooms and what technologies are in that room. It is all put upfront, and this simplifies the needed processes. Many people at Shook have indeed worked at the law firm for a long time. When you make needed changes and improvements, you should focus on showing the employees what is done to make the daily repeated processes better and more manageable. Shook's approach to the implementation of AskCody was to show the abilities of the platform, make a few introduction videos, and a quick reference guide. That's it. AskCody is not as difficult as moving to Office 365 or a new document system. The new meeting management platform is something that quickly has become part of an employee's daily workflow. And we're making it easier for our people and making it take less time too, says Lucas Schnoebelen. No more "oh I thought" Another one of America's leading law firms, Boston-based, top-ranked Burns & Levison, also made the decision to switch to AskCody. With AskCody, Burns & Levinson has automated labor-intensive meeting tasks such as scheduling, catering, and AV equipment requests to offer a consistent, professional experience for their clients. AskCody supports a de-centralized process that empowers legal assistants and end-users to take control of their own and their attorneys' calendars scheduling. What I really like about AskCody is that the legal assistants can now take ownership of their meetings and orders. There is no more 'oh I thought I told you I didn't need the room anymore,' which drives higher utilization of our rooms and lowers costs on unnecessary catering orders. Having the responsibility back in the hands of the assistants allows the reception to provide more of a white glove experiencing for the clients coming in, rather than scheduling conference rooms, says Henry Chace, CIO, Burns & Levison. Ease of use is worth it Without the right tools that integrate process and bind organizational units together, every one-hour meeting is more likely a five-hour meeting. Every firm has their own way of doing things, which means that they may not actively be looking for a solution. From our own experience and speaking to others at other firms, when you come up with an internal process that works,

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