P2P

103 I L T A N E T . O R G Which PRIMARY conflict-of-interest management software does your firm use? • Over the past four years, the same 11 products have been listed with very little change in their market share. Which contact management/marketing/business development software does your firm use? • Same as for conflict-of-interest, 11 products, little movement between them. Which PRIMARY learning management system (LMS) does your firm use? • The only answer whose results are trending down is "None/ Not Applicable" Which eLearning software does your firm use? • There's a bit more change between the players here, with the only downward trend similar to LMS – None/Not Applicable And finally, the one that we might have predicted would have a real upward trajectory but the results don't show that What is your firm's current strategy on AI/ML? • These numbers have stayed quite static over four years. Hmmm…. What is your firm's current strategy on Artificial Intelligence/Machine Learning (AI/ML)? 5% 5% 8% 25% 57% 4% 7% 10% 25% 54% 4% 6% 12% 24% 55% 4% 4% 13% 23% 57% 0% 25% 50% 75% We have a defi ned gro up that is exp loring and testi ng AI/ML to ols We have at l east one ac tive AI/ML p ilot in place. We have one or more AI/ML to ols i n produ ctio n We are research ing AI/ML o pti ons fo r o ur practice We are not presen tly pu rsui ng AI/ML option s 2021 2020 2019 2018

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