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21 I L T A N E T . O R G Essential tools to operate a remote legal staff Several companies have already invested in legal technology, and as a next step, they have started hiring candidates with needed technical skills because a dedicated technology talent is a crucial resource for remote working law firms. By 2023 around 33% of the company legal departments are expected to have a committed legal technology expert to support the automation of in-house workflows. Legal Chatbots - Saving attorney's time Incorporating chatbots within businesses eliminates the manual processes and aid lawyers and attorneys to work more promptly and efficiently during this work from the home state. Monotonous administrative tasks including, document creation, setting up meetings, gathering client information, and other basic activities, are now being performed by chatbots. These chatbots can directly interact with the clients to update them on case status or any additional information, which saves the legal staff's time and allow them to focus on other crucial issues that entail their expertise. Integrating chatbots with the internal systems allows lawyers and paralegals to quickly retrieve the case related information, which further enables them to handle a more significant number of clients and maintain their billable hours. The legal industry is amongst those industries that are investing heavily in chatbots and are being benefitted from chatbots. Chatbots is a solution that can surely bring value to law firms by assisting legal professionals in their daily firm chores as well as support queries while working remotely. In addition, a legal chatbot can also enhance accessibility and provide strategic value to the law firms in this time of crisis. Chatbots will further continue to disrupt the legal industry by abetting law firms as well as paralegals to become 24/7 available for clients. Legal AI-powered Chatbots – the way to support remote employees The Coronavirus pandemic has accelerated the value of chatbots for law firms, enabling them to streamline internal processes. Many legal organizations are leading the charge in deploying chatbots for providing the latest firm updates to their employees from a range of devices. "An internal chatbot can help law firms to keep their employees informed and ensures standard and simple communications reach all employees. " Chatbots act as a single source of truth for all the news and notifications being sent to employees. Legal chatbots "An internal chatbot can help law firms to keep their employees informed and ensures standard and simple communications reach all employees."

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