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32 P E E R T O P E E R : I L T A ' S Q U A R T E R L Y M A G A Z I N E | S U M M E R 2 0 2 1 to access current or archived matter-centric case content quickly. Most legal firms store their information in ECM and DMS systems such as iManage or NetDocuments. However, not all firms can easily search and retrieve content because they don't have the right resources—such as Optical Character Recognition (OCR)— in place to profile captured information effectively. OCR functionality unlocks the information trapped in paper documents and eliminates the manual process of capturing, profiling, and storing data. Once a document is scanned, it can be automatically classified and associated with relevant files for fast recall. By digitizing at the point of capture, your firm can boost productivity and ensure the integrity of the information you have, which helps you remain competitive and increase billable productivity. Send it wherever it should go Digital transformation isn't just about going "paper light" anymore. Our increasingly mobile, remote working reality quickly replaces traditional paper-based document handling with digital capture, access, and collaboration. When accessibility, productivity, and wasted billable hours become issues, business suffers. But more importantly, the burden of paper processes hurts your firm's ability to respond to client needs efficiently. Digitizing the mailroom gives you flexibility. Documents are immediately accessible by staff within existing applications, systems, or even via email and cloud fax right to their inbox. Digitization means time saved, and expectations exceeded. Reliable access to business-critical documents means faster project turnaround times, more empowered and productive employees, and an overall better customer experience. Bottom line, increased accessibility gives your staff more time to focus on billable hours and more high-value work. Archive and recall, no problem When it boils down to it, digitizing the content you have is all about ensuring reliable access to your attorneys and legal staff. The digital mailroom creates secure avenues for critical documentation and communications to land right in the hands of the staff members who need it, from their office, home desktop, or even their mobile device. What's more, the ability to quickly access archived case files, current case supporting documentation, and more with just a few clicks is a massive boon for billable hours and improved service to clients. A digital mailroom can make these capabilities a reality. 2020 pushed many organizations to the brink, but those that adapted well did so because they fast-tracked the implementation of digital transformation technology into F E A T U R E S "The burden of paper processes hurts your firm's ability to respond to client needs efficiently."

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