P2P

summer20212

Peer to Peer: ILTA's Quarterly Magazine

Issue link: https://epubs.iltanet.org/i/1397188

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M ore than a year out from the pandemic, many legal firms have adopted new technology to ensure access to critical communications and documentation, which makes sense since, during 2020, 87% of legal firms were operating remotely—at least in some capacity. 1 As we transition back into more typical working conditions, estimates indicate that a remote workforce is still holding fast at 25% and will continue to grow. Now is the time to ensure that your technology infrastructure positions you to manage work in an unquestionably changed business reality. When urgency and access to documentation are essential, the most impactful place to kick off digital transformation strategies and processes is where content flows into your firm: the mailroom. Let's discuss four ways digital mailroom processes enhance content-gathering using cloud capture, automated data extraction, document workflow, and cloud fax technologies to ensure secure, universal access to content. Grab that content faster Across industries, more than 70% of invoices arrive as paper documents in the mail. And that's just accounting. What about time-sensitive case documentation, client communications, depositions, and beyond? Most legal firms rely on the mailroom to handle items arriving via USPS, FedEx, UPS, and couriers. The challenge is ensuring timely delivery, and that's where many firms hit a communications snag: mail continues to come in, but without digital processes, it's difficult to reliably get it to attorneys and staff working in various offices or from remote locations. Digitizing the mailroom organizes critical content, grabs vital data points, and quickly sends it to the right place. Staff has secure, immediate access to essential documents and communications using authenticated routing. Legal teams can collaborate more efficiently by setting destination rules for multiple recipients based on keywords. No more "grab and go" mailboxes. They increase the risk of exposing sensitive or confidential content, data loss, and misfiling or misrouting documents or communications. No more tedious "yellow folder" deliveries—just no-nonsense accessibility. In the end, all of this improves project turnaround times and, in turn, provides your customers with a fantastic experience. You can imagine the benefits here are huge. Quickly locate the info you need The volume and velocity of information that flows in and out of legal firms continue to grow. That means that profiling captured content is mission-critical to enable staff "Digitizing the mailroom organizes critical content, grabs vital data points, and quickly sends it to the right place." 31 I L T A N E T . O R G

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