member resources
Board of Directors
ILTA is governed by a seven-member board of directors
who are elected by the membership. An executive director
oversees the operations of the organization.
President
Michele Gossmeyer
SNR Denton
michele.gossmeyer@snrdenton.com
Executive Vice President
Dick Jensen
Goodmans LLP
djensen@goodmans.ca
Secretary
Shirley Crow
Farella Braun + Martel LLP
scrow@fbm.com
Treasurer
Robert DuBois
Devine, Millimet & Branch, P.A.
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Here is an e-group discussion that you may have missed:
Overheard
on E-Groups
HOW TO CONVEY THE VALUE YOU PROVIDE
Subject: The kitchen sink is for more than washing dishes.
Why are we here?
Some folks refer to the ILTA Professional Services Peer Group as the
"kitchen sink" for disciplines that don't necessarily fit into other peer group
focus areas. I see this group as being made up of different professionals
that often act as the "glue" that helps both legal and administrative
departments (including IT) better address the problems their firm/corporate
legal department faces.
My question to you is if what you do is not necessarily seen as
directly contributing to the bottom line of your organization, how do you
objectively show value? What do you do to help drive an understanding
outside your team that what you provide is valuable?
rdubois@devinemillimet.com
RVP Liaison
Meredith L. Williams, JD
Tim Golden
Manager of Enterprise Architecture & IT Governance
McGuireWoods LLP
Baker, Donelson, Bearman, Caldwell & Berkowitz
mlwilliams@bakerdonelson.com
PGVP Liaison
Eric Anderson
Seyfarth Shaw LLP
eric.anderson@seyfarth.com
Conference Liaison
Steve Skidmore
Martin Clearwater & Bell LLP
skidms@mcblaw.com
Executive Director
Randi Mayes
randi@iltanet.org
It depends on the specific job, but I've always tried to quantify my major
tasks and frame them in as "bottom line" a way as possible. For example,
one of the systems I manage is InterAction (IA). I don't try to quantify
why IA pays for itself, I submit statistics to our practice group leaders on
things like:
• Volume of client mailings (alerts, event invitations, etc.) with response
rates and year-over-year increases in sending volume (because it
never goes down)
• Number of clients self-signing up for mailing lists
• Increase in the number of contributed client contacts
I include anything I can think of that speaks to things they care about, so
they feel they're getting value and important details are being monitored …
and that things are getting done better, faster and more often than before.
Sunny Bane
Senior Manager of Marketing Operations
DLA Piper
90
Peer to Peer
