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25 I L T A N E T . O R G was able to centralize the complex, decentralized process with lower cost operations teams, leading to approximately 30% lower costs and reduced risk. Another longtime client, Frederikson & Byron, first partnered with Intapp in 2012 to modernize its risk management processes. The relationship has grown and flourished since then, with improved pricing visibility helping the firm build trust with clients and Intapp's OnePlace solution optimizing firmwide resource management by quickly locating firm experts and ensuring that the right professionals are engaged. Thinking Strategically to Ensure Future Success What have we come to understand about what "connected" truly means in 2021? When it comes to the workplace, we've learned that people do not need to physically be in one place, but their technology must allow seamless access and collaboration wherever they are in the world. For law firms that means people, processes, and data must be unified and accessible in a connected firm platform. Though no one knows for sure where the standard legal industry business model will land in the years ahead, we are already seeing a comprehensive, industrywide reassessment of operational and capital expenditures. As devastating as the pandemic has been, there has been a silver lining for the legal profession as remote working has demonstrated the need for firms to become more connected and provided the environment for firms to focus on and implement new solutions. The challenge now is for firms to not rest on the progress they have made, but to continue to seek out ways they can enhance the connection between their people, processes and data to the benefit of clients and their own continued growth. ILTA Dan Tacone is the President and Chief Client Officer at Intapp. Since 2010, he has helped build Intapp into one of the most valued and trusted partners to professional service firms. With over 35 years of professional services experience, he plays a pivotal role in helping meet clients' most pressing challenges in a changing yet vibrant environment. Prior to Intapp, Tacone held leadership positions in sales, marketing, professional services and consulting at technology firms focused on the professional service industry. weareilta Instagram Live at ILTACON! Are you following ILTA on Instagram? If not, open the app, search for @WeAreILTA, and hit the "Follow" button. You won't want to miss the behind-the-scenes videos, LIVE attendee perspectives, shared Stories, and everything else we have planned during ILTACON.    We want to make sure everyone can learn something from our premier annual conference! Other tips and incentives of following us on Instagram: • By sharing your ILTACON experience with #myILTACON and by tagging us (@WeAreILTA) during ILTACON week, you'll be entered into a special giveaway. Details forthcoming! • Follow #myILTACON now for all things ILTACON • You'll meet other ILTAns with our #MeetILTAns series • Received reminders about other survey, event, awards, etc. deadlines through posts and stories • Watch select ILTA TV episodes

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