Digital White Papers

I L T A W H I T E P A P E R | K N O W L E D G E M A N A G E M E N T & M A R K E T I N G T E C H N O L O G Y 6 What type of organization are you? How many offices does your organization have? If your organization has multiple offices, how is KM managed across the organization? In how many countries does your organization have offices? ILTA Knowledge Management Survey 2020 1 / 64 77.78% 14 0.00% 0 0.00% 0 22.22% 4 0.00% 0 Q1 What type of organization are you? Answered: 18 Skipped: 0 TOTAL 18 Law firm Corporate law department Government agency Vendor Other 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% ANSWER CHOICES RESPONSES Law firm Corporate law department Government agency Vendor Other How many lawyers does your organization have? ILTA Knowledge Management Survey 2020 22.22% 4 0.00% 0 11.11% 2 11.11% 2 11.11% 2 44.44% 8 Q2 How many lawyers does your organization have? Answered: 18 Skipped: 0 TOTAL 18 < 25 26 - 50 51 - 250 251 - 500 501 – 1000 > 1000 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% ANSWER CHOICES RESPONSES < 25 26 - 50 51 - 250 251 - 500 501 – 1000 > 1000 ILTA Knowledge Management Survey 2020 3 / 64 5.56% 1 5.56% 1 16.67% 3 16.67% 3 55.56% 10 Q3 How many offices does your organization have? Answered: 18 Skipped: 0 TOTAL 18 1 2 3 - 5 6-10 11+ 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% ANSWER CHOICES RESPONSES 1 2 3 - 5 6-10 11+ ILTA Knowledge Management Survey 2020 38.89% 7 5.56% 1 22.22% 4 5.56% 1 27.78% 5 Q4 In how many countries does your organization have offices? Answered: 18 Skipped: 0 TOTAL 18 1 2 3 - 5 6-10 11+ 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% ANSWER CHOICES RESPONSES 1 2 3 - 5 6-10 11+ ILTA Knowledge Management Survey 2020 5 / 64 0.00% 0 45.45% 5 54.55% 6 0.00% 0 Q5 If your organization has multiple offices, how is KM managed across the organization? Answered: 11 Skipped: 7 TOTAL 11 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% ANSWER CHOICES RESPONSES Primarily centralized in and supports one office; little happens in other offices Primarily centralized in one office that supports all locations Virtual team that is spread across and supports all offices Decentralized; each location drives its own KM initiatives Primarily centralized in one office that supports all locations Virtual team that is spread across and supports all offices Decentralized; each location drives its own KM initiatives Primarily centralized in and supports one office; little happens in other offices Is KM a separate department in your organization? ILTA Knowledge Management Survey 2020 72.73% 8 27.27% 3 Q6 Is KM a separate department in your organization? Answered: 11 Skipped: 7 TOTAL 11 Yes No 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% ANSWER CHOICES RESPONSES Yes No 2 0 2 0 K N O W L E D G E M A N A G E M E N T S U R V E Y R E S U L T S

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