P2P

Winter2020

Peer to Peer: ILTA's Quarterly Magazine

Issue link: https://epubs.iltanet.org/i/1323358

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53 I L T A N E T . O R G Deep Dive into "Goldilocks" Solutions MINIMALLY DISRUPTIVE WITH A DECENT ROI - BUSINESS INTAKE AND AP The right automation project will depend entirely on your law firm and its situation. However, if you're looking for a relatively quick win that could get past internal hurdles, we wanted to provide some detailed information based on I-nnovate's nearly 20 years of experience. AI-POWERED INVOICE CAPTURE - NO ONE LIKES ENTERING INVOICES AP clerks and everyone above them in an accounting organization dislikes entering invoices. Studies from Deloitte and others show that accounting professionals would like more time working on strategic tasks and finding ways to reduce costs. The right AI solution makes that possible all while working without technical training or elaborate template setups. To illustrate the power of this type of solution, we want to show you the math on the ROI. It speaks for itself. AIpowered invoice capture, when pre-trained and requiring no "training" for or by AP clerks, can reduce time spent entering invoices by 90%. 100 invoices a day, 5 minutes spent entering each 100 approvals a day, 1 minute spent on handoff / review each $45,000 fully-loaded (benefits and taxes included) AP clerk $80,000 fully-loaded approver $195 spent per day entering invoices $70 spent per day approving invoices Reduce $195 by 90% Reduce $70 by 25% Realize $50,410 in annual savings, assuming 261 working days per year. NEW BUSINESS INTAKE: WHY CONFIGURE, WHEN YOU NEED CUSTOMIZATION? The #1 issue we encounter with New Business Intake (NBI) processes within law firms: a lack of customization. Firms may have a configurable solution in place, but it can fail to meet the unique and sometimes quirky needs of an individual law firm. Below we explain how these limitations have been overcome at AM Law 200 firms. Benefits of customization typically include: reduced training, higher adoption and utilization by users including attorneys, reduced process bottlenecks particularly with special circumstance approval layers or exceptions, and faster matter opening times and increased ROI. New matter request initiators (Legal Practice Assistants or Requesting Attorneys) have difficulty identifying and selecting the correct client entity new matters, when multiple iterations of similar client names exist. SOLUTION: Smart Search: customize a search utility to search the client database more robustly, or determine. Search functions often fail to display relevant metadata about client accounts. Custom searches overcome this challenge and can enhance to the initial entry process by making faster and less frustrating. Initiators spend enter the same data repeatedly on similar matter requests which are opened periodically over time. SOLUTION: Matter Modeling: For onboarding recurring or similar types of matters, intelligent Matter Modeling can pref ill matter data details and update only those f ields having unique values. This signif icantly reducing time needed to complete new matter entry. Entering multiple new matters for the same client at one time requires tedious and repetitive entries. SOLUTION: Multiple Matter Creation : Custom processes added in front of popular practice management systems reduce matter entries from multiple to one.

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