P2P

35 I L T A N E T . O R G This was corroborated by one firm who surveyed they users and found 80% of staff wanted to continue to work from home with a visit to the office once or twice a week. On attendee mentioned that, "the vast majority of people are concerned about returning to the office. Especially the travel that is required" When it comes to, moving back to the office, this must be done in gradual stages to prevent another spike in COVID-19 cases, in one firms' case "the Senior Partner has asked Hong Kong office to return and the office is now full. Extremely frustrating!" What's the new BCP? For many firms, their existing Business Continuity Plan (BCP) is to have a secondary site allowing for staff to work from another location. However, COVID-19 presented a challenge whereby the BCP site could not be used. Delegates were asked about their future plans for their BCP now that they had dealt with a crisis and not used their BCP back up site. This crisis has taught firms that an effective BCP doesn't need to have an alternate location but just have the ability for all users to work from anywhere. Why pay for a disaster recovery site when staff can work from? What we've learnt COVID-19 has been a difficult situation for everyone, but firms have managed to adapt fast, looking to the future - it is about how those positive changes can be locked in. An IT Director stated that they hoped lawyers wouldn't 'snap' back into old, less productive 'office centric' habits like going to the office to print documents. So, will these new behaviours become a permanent fixture? Only time will tell if these temporary changes will become our new normal. ILTA Lauren Piper is Head of Marketing at Mobliciti. She's a marketing professional with experience working in a B2B environment. Currently working for Mobliciti, an end-to- end mobile and cloud service provider, she has responsibility for designing and delivering the Marketing strategy.

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