Digital White Papers

MOBILE DICTATION INCREASES EFFICIENCIES increase productivity. After exploring many options, we ultimately chose Winscribe Digital Dictation in conjunction with speech-recognition software from Nuance's Dragon NaturallySpeaking. Speech recognition was a key factor for us as we were searching for ways to improve the turnaround of dictation to transcription rather than just shifting the transcription of the dictation from the secretary to another labor source. sent to a server where the audio file is compared to a voice profile and converted to text. They also offer front-end (client-side) speech recognition in which dictation is converted to text as the dictation job is created (i.e., as the attorney speaks). With front-end recognition, the attorney would be more engaged in the document production process by ensuring is the attorney can choose a document template before dictation. For example, if a memo is needed, that template is chosen at the beginning of the dictation. This is a great feature as it allows the job to be delivered to the transcriptionist in proper format. The use of templates is a time-saving feature for the transcriptionist, which increases text was formatted and edited properly from the raw recognized text. With this in mind, and to ensure our attorneys' time was better spent serving clients than editing text and documents, we opted to utilize back-end speech recognition only. productivity for all. The mobile device also allows the user to tag the job with a priority rating as well as critical routing information, such as the matter number and any additional instructions. This provides the transcriptionist with information to assist in properly profiling the end product into our data management systems. Winscribe's workflow feature allows the production of notifications to the attorney once the job has reached the transcriptionist, which gives the attorney confidence in knowing the job is being processed. DIGITAL DICTATION When we implemented Winscribe using Dragon, our attorney-to-secretary ratio was 1.79:1. With the help of Winscribe, as well as the implementation of other technology advancements, we are now at 4.45:1. This is a significant improvement. On average, our attorneys produce 380 transcription jobs per month; with the introduction of Winscribe, we have been able to serve 81 attorneys utilizing one full-time transcriptionist for all our 13 offices. This has freed our secretaries to focus on more substantive administrative support for our attorneys. Winscribe offers two methods for utilizing speech recognition with our Winscribe dictation system, and these can be used separately or in conjunction with each other. The first option is back-end or server-side recognition, whereby dictation is captured completely and, after the job is closed, is DICTATION WITH MOBILE DEVICES Our attorneys use either handheld devices or their mobile devices (iPhone, Android, BlackBerry) to record dictation. The great thing about Winscribe

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