Digital White Papers

April 2013: Adapting to a Mobile World

publication of the International Legal Technology Association

Issue link: https://epubs.iltanet.org/i/122164

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MOBILE DICTATION INCREASES EFFICIENCIES After the attorney's dictation is complete, the job is ready to be uploaded. If using a handheld device, the attorney uses a docking system that is connected to his/her computer to upload the job to a centralized server. If using a mobile device, the attorney simply sends the job to the server with the click of a button. After being routed to the server, Dragon's back-end speech recognition steps in. The attorney records the dictation as usual, and the recording is converted to recognized text within the server. As a result, the transcriptionist only needs to proofread the produced text document rather than type the document from scratch. SEE A BUTLER SNOW ATTORNEY DEMONSTRATE THEIR DICTATION PROCESS SPEECH RECOGNITION TECHNOLOGY We are still utilizing Winscribe's speech-recognition component in order to "train" the user's profile for better speech recognition. This is an ongoing process that provides valuable results. We have had some instances of documents processed with approximately 97 percent accuracy, which could likely be further improved as we continue to invest more time in training the profile engine; the more we train the user profile, the better the results we achieve. This server-side speechrecognition technology deploys automated adaptation technologies to allow continual accuracy improvement without adding overhead to the transcriptionist's workflow. In summary, Winscribe gives the attorney flexibility to use his or her preferred hardware. Winscribe Dictation has also allowed the firm to restructure its support staff team into a centralized group that handles transcription more efficiently and responds to atypical support situations — something a conventional secretarial structure may not be able to do. For instance, our litigators utilize Winscribe heavily during trial for such tasks as preparation of opening and closing statements and witness outlines after normal business hours with the confidence that the finished product will have a swift turnaround time in the early morning. Donna Ezell is the Support Services Manager at Butler, Snow, O'Mara, Stevens & Cannada, PLLC. Donna is dedicated to the research and implementation of timesaving processes to enhance productivity and efficiencies at Butler Snow. Contact Donna at donna.ezell@butlersnow.com.

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