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I L T A W H I T E P A P E R | I N F O R M A T I O N G O V E R N E N C E 12 I N F O R M A T I O N G O V E R N E N C E S U R V E Y R E S U L T S 66.00% 33 34.00% 17 Q43 Have you had to adjust your policies/procedures to meet expectations from client demands? Answered: 50 Skipped: 20 TOTAL 50 Yes No 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% ANSWER CHOICES RESPONSES 47 / 72 2019 Information Governance Survey Have you had to adjust your policies/ procedures to meet expectations from client demands? Do you have matter teams assigned to all areas where work product resides? 28.57% 14 71.43% 35 Q47 Do you have matter teams assigned to all areas where work product resides? Answered: 49 Skipped: 21 TOTAL 49 Yes No 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% ANSWER CHOICES RESPONSES Yes No 2019 Information Governance Survey Is your DM optimistic or pessimistic? 71.43% 35 8.16% 4 16.33% 8 4.08% 2 Q46 Is your DM optimistic or pessimistic? Answered: 49 Skipped: 21 TOTAL 49 Optimistic Pessimistic Moving from optimistic t... N/A or No DMS 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% ANSWER CHOICES RESPONSES Optimistic Pessimistic Moving from optimistic to pessimistic N/A or No DMS 50 / 72 2019 Information Governance Survey What IG education and/or awareness programs do you have at your Firm? (select all that apply) 66.00% 32.00% 44.00% 80.00% 12.00% 10.00% Q51 What IG education and/or awareness programs do you have Firm? (Check all that apply) Answered: 50 Skipped: 20 Total Respondents: 50 New Hire Training Annual Employee... Incorporate into technol... Security Awareness None - N/A Other (please specify) 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% ANSWER CHOICES RESPONSES New Hire Training Annual Employee Training Incorporate into technology training Security Awareness None - N/A Other (please specify) 2019 Information Governance Survey If so, what governance applies? (select all that apply) 48.98% 46.94% 18.37% 30.61% 14.29% Q49 If so, what governance applies: (Check all that apply) Answered: 49 Skipped: 21 Total Respondents: 49 Content is structured b... Security/permis sions are... Retention/dispo sition is... N/A Other (please specify) 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% ANSWER CHOICES RESPONSES Content is structured by c/m number Security/permissions are supplied consistently with other data Retention/disposition is applied/enforced N/A Other (please specify) 53 / 72 2019 Information Governance Survey 10.20% 5 18.37% 9 38.78% 19 30.61% 15 2.04% 1 Q44 If so, how? Answered: 49 Skipped: 21 TOTAL 49 Client demands drove our... Client demands caused us to... Client demands caused us to... N/A Other (please specify) 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% ANSWER CHOICES RESPONSES Client demands drove our policy/procedure creation Client demands caused us to re-review/rework many of our policies / procedures Client demands caused us to tweak our policies/procedures N/A Other (please specify) 2019 Information Governance Survey If so, how? Client demands drove our policy/procedure creation Client demands caused us to re-review/rework many of our policies / procedures Client demands caused us to tweak our policies/ procedures Do you have a data map or at least some documentation detailing where all of your content resides and who is the functional owner of the repository/system? 46.00% 23 Q45 Do you have a data map or at least some documentation detailing where all of your content resides and who is the functional owner of the repository/system? Answered: 50 Skipped: 20 Yes No 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% CHOICES RESPONSES 2019 Information Governance Survey Moving from optimistic to pessimistic Do you allow people to use shared drives? 86.00% 43 14.00% 7 Q48 Do you allow people to use shared drives? Answered: 50 Skipped: 20 Yes No 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% ANSWER CHOICES RESPONSES Yes 2019 Information Governance Survey Content is structured by c/m number Security/permissions are supplied consistently with other data Retention/disposition is applied/enforced Annual Employee Training Incorporate into technology training

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