Peer to Peer Magazine

Summer 2019: Part 2

The quarterly publication of the International Legal Technology Association

Issue link: https://epubs.iltanet.org/i/1150262

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P E E R T O P E E R : I L T A ' S Q U A R T E R L Y M A G A Z I N E | S U M M E R 2 0 1 9 43 Out of the box, Device Health tells you which versions of the applications are crashing the most and how your firm compares to the world (the commercial average). This is our Device Health Report for Microsoft Outlook. We see that our crash rate is significantly higher than the commercial average. I expect this is common for law firms, as we have more add-ins, large mailboxes, and attorneys and staff use Outlook extensively. Log Analytics With Log Analytics, you install the Microsoft Monitoring Agent on your workstations, and the Workstation Event Logs are uploaded to Azure's Event table. Instead of hunting through Event Logs one by one, now you can query all the Event Logs for all your workstations and get results in seconds. If you find a strange error on a user's machine, you can now query across the enterprise to see all the computers that have had the same error. You get data out of Azure by using a query language called KQL (distant cousin of SQL?): https:// docs.microsoft.com/en-us/sharepoint/dev/general- development/keyword-query-language-kql-syntax- reference We have found KQL useful when identifying the largest problems that need fixing. The query below tells us which modules are crashing outlook.exe the most across all our workstations. Device Health With Device Health, your workstation Windows Telemetry data is sent to your Azure Cloud. Out of the box, you see which applications are crashing most often and the devices they are crashing on.

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