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LPS19

publication of the International Legal Technology Association

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Yes No No preference 12 45 44 When possible, does your company prefer a litigation/practice support vendor that provides all-in-one services? To what extent is your department using a managed services provider for litigation/practice support services within your organization? How does your organization select third-party litigation/practice support vendors? We have a partnership, preferred provider program or exclusive agreement with a single vendor We have a partnership or preferred provider program with a small number of vendors We assist attorneys/paralegals with selecting an appropriate vendor on a matter or project basis Attorneys/paralegals are free to select a vendor for their matters or projects We have no policies regarding the selection of vendors by our attorneys and staff We do not outsource to third-party vendors We have an approved list of vendors that people can choose from 9 28 37 6 8 19 Concept Searching / Clustering Email Threading Technology Assisted Review (i.e., predictive coding, continuous active learning, machine learning, simple active learning and computer-assisted review technology) Natural Language Processing Near Duplicate Identification Regular Expression Other (please specify) Language Identification 90 69 37 65 42 4 81 2 I L T A W H I T E P A P E R | L I T I G A T I O N A N D P R A C T I C E S U P P O R T 33 2 0 1 8 L I T I G A T I O N A N D P R A C T I C E S U P P O R T S U R V E Y R E S U L T S In the past 12 months, have you used any of the following? (Select All That Apply) 9 All services are provided by a managed services provider Some services are provided by a managed services provider Only infrastructure or software is provided by a managed services provider We do not use a managed services provider We outsource individual projects/transactions I don't know 12 30 31 4 4 18

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