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KNOWLEDGE MANAGEMENT
2018 ILTA Knowledge Management Survey Results
Yes
No
29%
71%
Yes
No
27%
73%
Is someone in your organization dedicated to
supporting lawyers preparing and evaluating fee
estimates?
If your organization uses a system that prepares and
tracks the status of fee estimates and matter prices,
do you make the information available to clients?
Does your organization use full-time Project
Managers that help lawyers manage legal matters?
Matter Financial Dashboards (in real time)
Alerts to lawyers when costs reach thresholds of estimate or AFA
Budgeting tool – custom built
Budget templates by matter type
Budgeting System (third-party or custom-built) that tracks and reports actual costs against quoted fee
Professional Development on fee estimates, pricing, or matter management
Process Maps/Matter Planning Templates (by matter type)
Matter Experience System (data mining for historical fee information)
Budgeting tool – third party
Consultation services to help lawyers prepare fee estimates or manage matters
Workflow or Process Automation
Machine Learning Tools
Other
Identify any methods and systems your organization uses to help provide fee estimates Graphed by individual choice.
Yes
No
70%
30%
46%
49%
49%
42%
42%
31%
30%
28%
32%
10%
4%
52%
38%