Digital White Papers

KM18

publication of the International Legal Technology Association

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19 WWW.ILTANET.ORG | ILTA WHITE PAPER KNOWLEDGE MANAGEMENT 2018 ILTA Knowledge Management Survey Results Yes No 29% 71% Yes No 27% 73% Is someone in your organization dedicated to supporting lawyers preparing and evaluating fee estimates? If your organization uses a system that prepares and tracks the status of fee estimates and matter prices, do you make the information available to clients? Does your organization use full-time Project Managers that help lawyers manage legal matters? Matter Financial Dashboards (in real time) Alerts to lawyers when costs reach thresholds of estimate or AFA Budgeting tool – custom built Budget templates by matter type Budgeting System (third-party or custom-built) that tracks and reports actual costs against quoted fee Professional Development on fee estimates, pricing, or matter management Process Maps/Matter Planning Templates (by matter type) Matter Experience System (data mining for historical fee information) Budgeting tool – third party Consultation services to help lawyers prepare fee estimates or manage matters Workflow or Process Automation Machine Learning Tools Other Identify any methods and systems your organization uses to help provide fee estimates Graphed by individual choice. Yes No 70% 30% 46% 49% 49% 42% 42% 31% 30% 28% 32% 10% 4% 52% 38%

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