Digital White Papers

July 2014: Knowledge Management

publication of the International Legal Technology Association

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ILTA WHITE PAPER: JULY 2014 50 takes. No matter how tight deadlines get or how many activities need to be coordinated and managed, capturing the process is critical to ensuring no steps are missed and things are done better next time. Likewise, the communications and materials used should be collected and organized. Afterward, those involved should discuss lessons learned and best practices and map out processes. THE KM ADVANTAGE As a discipline, KM is about connecting people to knowledge and to each other. Within law firms, KM typically examines who knows what, how knowledge flows and how people work individually and together. KM also studies processes, looks for efficiencies and pulls together the necessary people for input on projects affecting many roles and departments across the firm. Inextricably tied to the firm's culture and keenly sensitive to the need to share information with people to get buy-in for new tools, resources or processes, KM regularly infuses communications planning and change management into its work, making KM an ideal resource to call on when firms decide to combine. Firms without formal KM can be at a disadvantage when embarking on a combination. Even firms with KM may be slow to involve KM or fully appreciate how much it can be of assistance. This may be because KM still means different things to different firms or may not be completely understood. Or, it could just be that KM is seen as something that can wait until after the flurry of activity needed to complete the transaction has passed and the dust has settled. Yet the individuals who shared their experiences for this article seem to be in full accord that KM has a pivotal and essential role to play. 4 DAYS. 200+ SPEAKERS AND SESSIONS. 3,000+ ATTENDEES (members and vendors). ALL DESIGNED FOR YOU by peers. ILTA 2014: IMAGINE is a four-day educational conference with over 200 peer-developed educational sessions, ample networking opportunities, more than 200 exhibiting vendors and much more! We have a stellar lineup of keynote speakers who take the stage each morning, and attendees will experience various session formats, including hands-on, interactive audience participation, case studies, advanced curriculum, roundtables, lecture presentations and panel discussions. You are sure to have numerous takeaways to use back at the office. Register today at! ILTA'S 37 TH ANNUAL EDUCATIONAL CONFERENCE August 17-21, 2014 at the Gaylord Opryland in Nashville

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