Digital White Papers

LPS19

publication of the International Legal Technology Association

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I L T A W H I T E P A P E R | L I T I G A T I O N A N D P R A C T I C E S U P P O R T 56 Conquering Email in Ediscovery How Data Analytics are Changing the Game B Y J A S O N R I C H A R D , V P O F P R O D U C T S AT H 5 E lectronic data is here to stay—and so are the benefits and challenges that come with it. While product development and sales teams may revel in the intelligence that might be gleaned from mining data stockpiles, corporate executives and legal teams spend sleepless nights worrying about cybersecurity and information management. For most companies, data is a double- edged sword, providing opportunities as never before– and risks as never before. Email, a subset of the corporate data stash and still the most ubiquitous form of business communication, often lands on the riskier side of the equation. Vulnerable to breach and frequently at the heart of litigation and investigations, email requires expert care and feeding. In litigation and investigatory matters, improper email management can be dire, leading to possible inaccessibility of critical information and even serious legal sanctions in discovery. Even when managed appropriately, email presents a major document review challenge for legal teams; it is usually the largest component of the discovery process comprising up to 80% of all business ESI. Reducing volume and finding ways to accelerate the email review process is thus imperative. The good news is that advanced tools and data analytics can now provide ways to dig into email populations and provide review acceleration benefits never before available. Culling tools to reduce data volume are becoming more sophisticated—going beyond methods of de-NISTing, de-duping, and

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