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LPS18

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LITIGATION AND PRACTICE SUPPORT 7 ILTA's 2017 Litigation and Practice Support Technology Survey Results If you have more than one office, is your litigation/practice support technology and staff centralized or decentralized? By Survey Year 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% Decentralized Fully centralized Mostly or partially centralized Not applicable (i.e., we have only one office, we don't practice litigation) Not applicable (i.e., we outsource/use managed services) Q2N If you have more than one office, is your litigation/practice support technology and staff centralized or decentralized? BY Survey Year YEAR 2016 YEAR 2017 2016 2017 Count Column N % Count Column N % Decentralized 23 11.3% 18 15.1% Fully centralized 80 39.2% 47 39.5% Mostly or partially centralized 39 19.1% 31 26.1% Not applicable (i.e., we have only one office, we don't practice litigation) 62 30.4% 16 13.4% Not applicable (i.e., we outsource/use managed services) 0 0.0% 7 5.9% Total 204 100.0% 119 100.0%

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