LITIGATION AND PRACTICE SUPPORT
41
ILTA's 2017 Litigation and Practice Support Technology Survey Results
Please indicate which of the following discovery services are outsourced, a majority of the time, by the litigation/practice
support department, group or team: (Select All That Apply) By Survey Year
0% 10% 20% 30% 40% 50% 60% 70% 80%
None/Not applicable
Collection
Computer forensic collection
Data Identification
Hosting
Information Governance
Presentation/Trial Support
Preservation/Legal Hold
Processing
Production
Review
Scanning
Other
$Q26MRTAB
Please indicate which of the following discovery services are outsourced, a majority of the time, by the
litigation/practice support department, group or team: (Select All That Apply) BY Survey Year
YEAR 2016 YEAR 2017
2016 2017
Count % Count %
None/Not applicable 19 9.6% 9 8.9%
Collection 108 54.8% 55 54.5%
Computer forensic collection 142 72.1% 71 70.3%
Data Identification 29 14.7% 20 19.8%
Hosting 71 36.0% 37 36.6%
Information Governance 11 5.6% 10 9.9%
Presentation/Trial Support 40 20.3% 21 20.8%
Preservation/Legal Hold 15 7.6% 22 21.8%
Processing 62 31.5% 35 34.7%
Production 37 18.8% 27 26.7%
Review 15 7.6% 16 15.8%
Scanning 86 43.7% 44 43.6%
Other 1 .5% 1 1.0%
Total 197 100.0% 101 100.0%
