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LPS18

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LITIGATION AND PRACTICE SUPPORT 19 ILTA's 2017 Litigation and Practice Support Technology Survey Results How do you charge for litigation/practice support services that are performed in-house by employees of the firm? Conversion of native files to images By Survey Year 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% 1 By a percentage 2 By the hour 3 By the unit 4 N/A 5 Not Sure 6 Other Q13_C02N How do you charge for litigation/practice support services that are performed inhouse by employees of the firm? Conversion of native files to images BY Survey Year YEAR 2016 YEAR 2017 2016 2017 Count % Count % By a percentage 0 0.0% 1 1.0% By the hour 91 46.4% 43 41.0% By the unit 32 16.3% 26 24.8% N/A 53 27.0% 24 22.9% Not Sure 12 6.1% 5 4.8% Other 8 4.1% 6 5.7% Total 196 100.0% 105 100.0%

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