Digital White Papers

87 WWW.ILTANET.ORG | ILTA WHITE PAPER LITIGATION AND PRACTICE SUPPORT The New Path to Ediscovery Success: Business Intelligence sampling can be used to depict information from a broader set of data among dozens or hundreds of custodians spanning a range of years. Properly sampled data, aer it is reviewed, can provide discovery teams with intelligence on any number of issues relating to a document population. This raw data can be distilled into any number of metrics which can used to determine appropriate workflows. Holistic Business Intelligence for Ediscovery Use of BI should be an ongoing, iterative and collaborative process of leveraging critical information to mitigate costs and maximize savings throughout ediscovery projects. Ediscovery providers should determine what metrics are available to them and how to turn those metrics into BI that will effectively illustrate the value they create. They should also determine how to use BI to identify new areas to further drive down their ediscovery costs. The more metrics available for analyses, the beer the BI - as long as it is being used correctly. While proper metrics can create useful analysis to demonstrate the success of strategies and amount of savings in specific projects, the best analysis can also capture the big picture and lead to improved organizational strategy. If the right metrics are tracked, recorded and compiled for analysis across variables in all of an organization's maers, BI can provide insights about the cost effectiveness of ediscovery professionals and their work, allow comparison of different strategies used in different maers and facilitate identification of areas for further development and savings. In summary, BI tools offer an important opportunity to promote the valuable contributions by skilled ediscovery professionals in a way that is easily appreciated by their organizations and clients. The ability to do ediscovery well is important, but just as important is the ability to communicate the value of this job done well. BI is a necessary tool for ediscovery and for communicating its results, and for finding ways to do it even beer. ILTA TARA EMORY Tara Emory advises organizations and law firms on e-Discovery and information governance programs. Tara counsels clients on data management and compliance, policies, records management and technology, and defensible deletion. In litigation, is an expert on search methodologies, data preservation and collection approaches, discovery protocols and strategies. The author thanks Brian Cunningham, Driven, Inc. Chief Financial Officer, for his contribution on Data Footprint analysis. The author also thanks Phil Favro, Driven Inc. Consultant, for his contribution on how to use Metrics for Defensibility.

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