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LPS18

publication of the International Legal Technology Association

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LITIGATION AND PRACTICE SUPPORT 9 ILTA's 2017 Litigation and Practice Support Technology Survey Results By what name is your litigation/practice support department, group, team, or employee known or identified? By Survey Year 0% 10% 20% 30% 40% 50% 60% 70% 80% Electronic Discovery Electronic Discovery (i.e., Ediscovery, ESI) Information Technology Legal Operations Legal Technology Litigation Support Litigation Technology Not Applicable (i.e., we outsource/use managed services) Practice Support Q4N By what name is your litigation/practice support department, group, team, or employee known or identified? BY Survey Year YEAR 2016 YEAR 2017 2016 2017 Count % Count % Electronic Discovery 9 5.8% 15 14.2% Information Technology 0 0.0% 13 12.3% Legal Operations 5 3.2% 1 .9% Litigation Support 106 68.8% 50 47.2% Litigation Technology 7 4.5% 6 5.7% Not Applicable (i.e., we outsource/use managed services) 0 0.0% 10 9.4% Practice Support 27 17.5% 11 10.4% Total 154 100.0% 106 100.0%

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