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LITIGATION AND PRACTICE SUPPORT 37 ILTA's 2017 Litigation and Practice Support Technology Survey Results Transcript Management (Select All That Apply) 0% 20% 40% 60% 80% 100% 120% Both Used by Outsourced Provider Used InHouse Both Used by Outsourced Provider Used InHouse Both Used by Outsourced Provider Used InHouse Both Used by Outsourced Provider Used InHouse Both Used by Outsourced Provider Used InHouse Both Used by Outsourced Provider Used InHouse Both Used by Outsourced Provider Used InHouse Both Used by Outsourced Provider Used InHouse Both Used by Outsourced Provider Used InHouse Both Used by Outsourced Provider Used InHouse None / Not Applicable Case Notebook Concordan ce Ipro Eclipse LiveNote RealLegal's Realtime Relativity Ringtail Summation (Pro or Legacy) TextMap Transcript Management (Select All That Apply) Survey Year 2016 Survey Year 2017 2016 2017 Count % Count % None/Not applicable Both 6 25.0% 3 20.0% Used by Outsourced Provider 2 8.3% 2 13.3% Used In-House 16 66.7% 10 66.7% Total 24 100.0% 15 100.0% Case Notebook Both 0 0.0% 1 4.0% Used by Outsourced Provider 0 0.0% 1 4.0% Used In-House 56 100.0% 23 92.0% Total 56 100.0% 25 100.0% Concordance Both 0 0.0% 0 0.0% Used by Outsourced Provider 2 9.1% 3 30.0% Used In-House 20 90.9% 7 70.0% Total 22 100.0% 10 100.0% Ipro Eclipse Both 0 0.0% 0 0.0% Used by Outsourced Provider 1 3.6% 3 16.7% Used In-House 27 96.4% 15 83.3% Total 28 100.0% 18 100.0% LiveNote Both 3 6.8% 0 0.0% Used by Outsourced Provider 4 9.1% 1 7.1% Used In-House 37 84.1% 13 92.9% Total 44 100.0% 14 100.0% RealLegal's Realtime Both 1 16.7% 0 0.0% Used by Outsourced Provider 2 33.3% 2 40.0% Used In-House 3 50.0% 3 60.0% Total 6 100.0% 5 100.0% Relativity Both 3 7.3% 1 4.3% Used by Outsourced Provider 20 48.8% 9 39.1% Used In-House 18 43.9% 13 56.5% Total 41 100.0% 23 100.0% Ringtail Both 0 0.0% 0 0.0% Used by Outsourced Provider 2 40.0% 6 66.7% Used In-House 3 60.0% 3 33.3% Total 5 100.0% 9 100.0% Summation (Pro or Legacy) Both 3 6.5% 1 5.0% Used by Outsourced Provider 1 2.2% 2 10.0% Used In-House 42 91.3% 17 85.0% Total 46 100.0% 20 100.0% TextMap Both 1 1.9% 1 3.4% Used by Outsourced Provider 0 0.0% 0 0.0% Used In-House 52 98.1% 28 96.6% Total 53 100.0% 29 100.0%

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