Peer to Peer Magazine

51 WWW.ILTANET.ORG FEATURES Who Is In Charge and How Are We Doing? Insights from the 2017 Risk Management Survey The 2017 survey's results showed there is much progress to be made for firms to update their docketing solutions. When asked to weigh in on whether their "current docketing solution is built on the latest technology," only 20 percent agreed, with 44 percent disagreeing and 36 percent responding, "Not sure." A new 2017 question asked, "Is your docketing/ calendaring solution cloud-based?" A majority (72 percent) said no, 10 percent answered yes and 17 percent did not know. For all the publicity the cloud receives and however popular it may be for other soware categories, law firms are clearly not buying many cloud-based docketing calendaring systems yet. Conclusion Having conducted our risk management survey for three years now, it is clear that risk management is evolving at law firms and is still very challenging. Firms continue to struggle with the question of who is responsible for risk management. This year's threats will still exist next year and most likely new ones will appear, so risk will only expand over time. The good news is that those surveyed either planned to invest in risk management in the coming year or at least recognized reasons to invest more in the future. Buying new technologies, providing curated content to prevent infected search engine- based downloads and updating core systems like docketing and calendaring would clearly bring relief from some risk management woes, either preemptively or to correct specific problems. We hope the 2018 survey will show that respondents have gained confidence and certainty that risk management is being handled successfully at their firms, and more will have proper funding to address threats to the firms and their clients. P2P Does your firm have a centralized docketing/calendaring solution? Is your docketing/calendaring solution cloud-based? 61% Yes 13% No, we have decentralized tools 12% No, we don't have a docketing solution 14% Don't know 6% Yes, one centralized cloud-based 5% Yes, multiple solutions (at least one cloud-based) 72% No 17% Don't know 2017 2017 About the Survey The 2017 Survey respondent pool was more than double that of the 2016 survey, and was comprised of a diverse group of legal IT, general counsel, risk & compliance, and practice support professionals. The 2017 survey had 44% IT department respondents and more than half specializing in other areas like legal, risk/compliance and practice support. The 2016 survey responders were primarily IT professionals (72%). The largest 2017 survey majorities responded from the biggest firms with 500+ attorneys (25%) and from firms with 101-250 attorneys (20%). 2017 marked a 6% increase over 2016 in responses from 500+ attorney firms. For more information or to receive the survey results, visit: www.alncorp.com/ 2017-risk- management- survey-results.

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