Peer to Peer Magazine

Winter 2017

The quarterly publication of the International Legal Technology Association

Issue link: https://epubs.iltanet.org/i/938151

Contents of this Issue

Navigation

Page 41 of 63

43 WWW.ILTANET.ORG FEATURES Mastering Management: Streamlining New Hire and Content Delivery sales@intelliteach.com | 866.698.7837 | Intelliteach.com Make Your Best Assets Shine Employee Training with SkillBuilder eLearning A Single Platform that will Increase Productivity and Revenue Realization Through Self-Guided Technology Training • 60,000+ Knowledge Base Articles and Videos • Self-Service Library • Skill Track Assessments • Three Options for Service: Self-Service for Users, Help Desk Support Provided by Solution Sender, and an Online eLearning Management System IT Help Desk 24/7/365 Service Desk Assists Users with Technology Support Resulting in Increased Efficiency and Billable Hours • Largest Legal IT Help Desk in the Legal Industry, with Over 10 Million Tickets Resolved and 85% First Call Resolution • Support for More Than 250 Legal Applications and Solutions • ISO 27001 Certified • Robust Ticketing System and Mobile Access Via IQ Track

Articles in this issue

Links on this page

Archives of this issue

view archives of Peer to Peer Magazine - Winter 2017