5
WWW.ILTANET.ORG
I N R E V I E W
WINTER
ISSUE 4
S U C C E S S E S A N D
L E S S O N S L E A R N E D
In This Issue
CONTENTS
Features
Sections
Winter 2017 | Issue 4 Volume 33
Is Your IT Department
Innovative Enough?
If you are not focusing your IT resources
on digital transformation, you will soon
be le behind.
Cyber Certifications:
Future-Proofing for the
Ediscovery Professional
The time is now to pursue certifications
in security and privacy to show
competence in these areas.
Mastering Management:
Streamlining New Hire and
Content Delivery
Delivering content and reporting that
empowers managers and streamlines
workflows for all staff.
Transforming the Practice and
Business of Law with Litigation
Intelligence
A solution to streamline legal research
and case preparation workflow and
inform winning litigation strategies.
Who Is In Charge and How Are
We Doing?
Insights from the 2017 American
LegalNet Risk Management Survey
32
34
40
44
48
Have questions? Want to contribute? Contact publications@iltanet.org.
BEST PRACTICES
6 Knowledge Management Made Easier
with Office 365's OneNote
8 Keeping Your Firm Out of Cybersecurity
Headlines
12 The Evolving Art and Science of Legal
IT Support
14 Building Consensus and Driving Change
16 CDs and Flash Drives and Hard Drives,
Oh My!
18 Finders, Weepers: Uncovering the Hidden
Files in Your DMS Before It's Too Late
20 Managing Maer Mobility: Reducing the
Burden of Departing Client Files
ASK THE BUSINESS PARTNER
24 Straight to the Top: Tips for Marketing
your 2017 Successes to Management?
CASE STUDIES
26 Access from Anywhere: DocSolid and
NetDocuments Free the Information
in Paper
28 Now Hear This: Adopting Voice
Technology for Firmwide Savings
30 Contract Analysis: Soware That Learns
ASK THE EXPERT
54 Blisters vs. Paper Cuts: Advice from a CIO
and an Information Governance Expert
FROM THE FUTURIST
56 ILTA as a Model for Servant Leadership
LESSONS LEARNED
60 Rising Strong: A 9/11 Disaster Recovery
Case Study