Issue link: https://epubs.iltanet.org/i/87421
How do you ensure the training program is aligned with the needs of the attorneys and staff? Don: We talk to the practice groups and make changes based on their feedback and our current roster of resources. Elaine: Every training program I offer has buy-in from a partner in the specific practice area. I then work with an assigned associate to work out the details of the training. If I'm working with an outside vendor on the database training, I look for an associate to introduce the program. No one likes to sit through an irrelevant program. How do you market and/or brand your training program? Elaine: To announce a program, we use a training calendar and monitor responses via confirmation email messages. Hopefully we will be able to use social media to advertise programs in the future. Don: We maintain a calendar for scheduled training. We also send updates in our firmwide weekly newsletter that we circulate to all legal and support staff. The best marketing, though, is when a practice group or another department invites us to teach. That means our prior efforts have been successful. Success breeds success, and one training class will lead to another. What other organizations and resources are available to Don: ILTA and most law library organizations like AALL or, in my area, LLAGNY (Law Librarians of Greater New York) host training tutorials and "how-tos." These can be great resources to learn how to develop training ideas. So are the publications they make available to their members. Elaine: I suggest networking with other librarians for ideas. help your peers learn more about training and development ideas? 84 AALL/ILTA White Paper