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KNOWLEDGE MANAGEMENT
2016 ILTA Knowledge Management Survey Results
What systems, processes, and resources does your organization use and what role does KM play concerning each? (Continued)
7 Use/KM fully responsible
5 Use/KM shares
responsibility
41 Use/KM not responsible
20 Do not use
75 Unanswered
9 Use/KM fully responsible
13 Use/KM shares
responsibility
20 Use/KM not responsible
30 Do not use
76 Unanswered
6 Use/KM fully responsible
9 Use/KM shares
responsibility
50 Use/KM not responsible
9 Do not use
174 Unanswered
11 Use/KM fully responsible
25 Use/KM shares
responsibility
17 Use/KM not responsible
22 Do not use
73 Unanswered
6 Use/KM fully responsible
10 Use/KM shares
responsibility
33 Use/KM not responsible
24 Do not use
75 Unanswered
16 Use/KM fully responsible
8 Use/KM shares
responsibility
7 Use/KM not responsible
42 Do not use
75 Unanswered
Presence (Identifying Who is Online)
Transaction Database/Tracking System
Records Management System
Workflow or Process Automation
Pricing Tools
Web 2.0 Collaboration
